Neville needs to tell his parents that he is unhappy at his job and wants to transfer to another

state. Knowing his mother will react badly, he writes out exactly what he wants to say.

His plan
back?red in part because he delivered his message in a stiff and unconvincing manner.
According to Gibb, this defensive behavior is called control.


Indicate whether the statement is true or false

FALSE

Communication & Mass Media

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________ suggests that people live in an interpersonal economy in which they all "take stock" of the relational value of others they meet.

A) The cybernetic tradition B) Interaction adaption theory (IAT) C) The critical tradition D) Social penetration theory

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An example of apparel and accessories that a speaker should avoid include ________

A) a gardenia behind the right ear B) an expensive retractable pen C) a nylon windbreaker D) all of the above

Communication & Mass Media