Having in-depth product knowledge is no longer important for sales representatives because customers can be told which Web site to visit to solve their problems
Indicate whether the statement is true or false.
Answer: FALSE
Business
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A "you" perspective ________
A) consists simply of abundant use of the word "you" in your message B) avoids use of the word "you" C) requires you to consider other people's viewpoints D) involves considering the situation from your own perspective E) is only necessary in claims requests
Business
Level Two is largely sub-conscious
a. False (conscious thought) b. True
Business