Which of the following is true of scripts?

a. They are only developed in childhood.
b. They help in better communication when present in large numbers.
c. They can be developed only through personal experiences rather than observations.
d. They can be used only in interpersonal communication.

b. They help in better communication when present in large numbers.
The larger your canned plan library and the more scripts you have for each canned plan, the more likely you will be to form appropriate and effective messages. Having a large canned library and more scripts also helps to understand and respond appropriately to the messages of others.

Communication & Mass Media

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"The person saved the child." Why is the language

used in the preceding quote ineffective? a. It is written in passive form. b. It is abstract. c. It uses fillers. d. It uses clichés.

Communication & Mass Media

Richard is an American exchange student in South Korea. Though he can barely speak Korean, he does not hesitate to talk to people using English and some simple Korean phrases and he made a lot of Korean friends on campus

Which factor of intercultural friendship formation does this example demonstrate? a. Personality b. Similarity c. Positive attitudes toward other culture d. Appropriate communication skills

Communication & Mass Media