When a receiver can no longer determine what information is useful and what is useless, or think deeply about complex situations, they are suffering from information overload

Indicate whether the statement is true or false.

Answer: TRUE
Explanation: The overuse or misuse of communication technology can lead to information overload, in which people receive more information than they can effectively process. Information overload makes it difficult to discriminate between useful and useless information, inhibits the ability to think deeply about complex situations, lowers productivity, and amplifies employee stress both on the job and at home.