A team you have been appointed to supervise never seems to move forward. Members present many new ideas, some of which are very creative, but few agreements are reached and few ideas are ever implemented. All of the following leadership behaviors can

help correct this problem EXCEPT:

a) goal setting.
b) seeking ideas.
c) verbalizing consensus.
d) summarizing.

ANS: b

Communication & Mass Media

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Organizational communication is characterized by the serial transmission of messages

Indicate whether this statement is true or false.

Communication & Mass Media

If the speaker does something shocking during the introduction of the speech, he or she is likely to upset the audience and lose their attention.

Answer the following statement true (T) or false (F)

Communication & Mass Media