Which method to participate in foreign markets has experienced growth especially as a result of technology?
A) importing/exporting
B) franchising
C) strategic alliances
D) offshoring
E) subsidiaries
Answer: D
Explanation: D) While technologies support growth in all areas of business, new telecommunications technologies have facilitated the use of foreign call centers, as one example.
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_______ refers to the development of the supply chain structure and the accumulation of the necessary information needed to make effective supply chain decisions.
A. Supply chain management B. Supply chain planning C. Supply chain operating execution D. Supply chain operations planning E. Supply chain performance evaluation
Using appointments or reservations for scheduling delivery of services is an attempt to address the ___________ characteristic of services.
a) perishability b) intangibility c) heterogeneity d) inseparability e) homogeneity