Which of the following is NOT a common decision-making error or bias?
A) sunk costs
B) randomness
C) forest for the trees
D) overconfidence bias
Answer: C
Explanation: All of the choices listed are common decision-making errors and biases except "forest for the trees." Sunk costs refers to managers who fixate on past costs rather than future consequences. Randomness occurs when managers see patterns and trends that do not exist. Overconfidence bias occurs when managers overestimate their own strengths and skills.
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Splitting work to be performed into particular tasks assigned to individual workers refers to ______.
A. division of labor B. norm enforcement C. task dependence D. group-managed work assignment
Employee readiness characteristics for training include basic learning skills, especially _____, which includes being able to use written and spoken language, solve math problems, and use logic to solve problems.
A. emotional intelligence B. psychological mindedness C. spatial ability D. psychomotor skills E. cognitive ability