Two primary tasks in the opening portion of an interview are

A) to establish rapport and provide orientation.
B) to establish your need for information and confirm the interviewee's credentials.
C) to set up recording equipment and provide the interviewee with a list of question you will ask.
D) to obtain the correct spelling of the interviewee's first and last names.

A

Communication & Mass Media

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It is important to know your conflict management style even if your style is different from the

other people involved in the conflict. Indicate whether the statement is true or false

Communication & Mass Media

All of the following are examples of defensive reactions EXCEPT

a. guessing about specifics. b. sarcasm and verbal aggression. c. excuses. d. avoidance. e. denial.

Communication & Mass Media