All of the following are examples of defensive reactions EXCEPT

a. guessing about specifics.
b. sarcasm and verbal aggression.
c. excuses.
d. avoidance.
e. denial.

a

Communication & Mass Media

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What is wrong with these main points from a speech outline on "How to Sell a House"?

I. Choosing a realtor II. Negotiating the contract and signing the contract III. Closing the sale a. One point represents more than one idea. b. One point is not grammatically parallel to the others. c. One point is irrelevant to the purpose of the speech. d. One point is inconsistent with the others.

Communication & Mass Media

Which of the following is a type of state that may interact with media content to produce a fluctuation effect?

a. Psychological b. Emotional c. Cognitive d. All of the above

Communication & Mass Media