Surveys show that poor service and lack of follow-up after the sale, both potentially value-adding activities, are the primary reasons customers stop buying from a salesperson

________ involves the sale of products and services from one business to another

A) Distributive marketing B) Consumer marketing C) Customer marketing D) Business-to-business E) Demand marketing

________ involves enlarging employee jobs so that the added responsibility and authority is moved to the lowest level possible in the organization

Fill in the blanks with correct word