Using a statistic is not an appropriate strategy for ending a speech

The idea that many people would be happier working as the highest-paid employee at a small company than they would be as the lowest-paid employee at a huge corporation is an example of the way ________ can influence identities

a. the generalized other b. social comparisons c. self-fulfilling prophecies d. significant experiences

Mo learned information in her position by speaking with secretaries and clerks in informal settings, such as in the lunchroom. This is an example of what kind of message system?

A) grapevine B) mushroom C) mixing bowl D) information chain