A recommendation for giving recognition is to be broad and general, to avoid the employee asking for a raise about being a strong contributor

When people with diverse occupational specialties are put together in formal groups by similar products or service, customers or clients, or geographic regions, the organization is using a _____ structure.

Fill in the blank(s) with the appropriate word(s).

Role modeling and coaching can overcome a lack of trust in the sales manager.

a. true b. false