Internal images or other mental representataions of an area (maze, city, campus, etc.) that underlie an ability to choose alternative paths to the same goal is a(n) __________

Whereas ________ requires organizations to be flexible in working with organizations and people from different countries, ________ requires employees to be flexible when working with others within the organization.

a. workforce diversity; globalization b. globalization; workforce diversity c. culture; diversity d. culturization; workforce diversity e. globalization; culturization

The tendency of a person to perceive that his or her own views are representative of what

others also perceive is called a. the representativeness heuristic. b. the actor-observer effect. c. the false consensus effect. d. the self-serving bias. e. the fundamental attribution error.