According to Fishbein and Ajzen (1975) attitude change usually precedes what people say they intend to do. This is best known as

a. individual beliefs

The following strategies may help overcome some of the obstacles to resolving conflict in virtual teams EXCEPT

a) don't respond immediately; read and process a message several times before responding. b) assume that others mean well unless you have a history of difficulty with a particular member. c) if you aren't sure what a member means in a message, ask for clarification. d) use "I" statements rather than "you" statements, as the latter can be interpreted as accusatory. e) take a message personally.

Jimmy argues the fact that major-league athletes are bigger, stronger, and faster than they were 20 years ago is an indicator that steroid use among these athletes has increased. What type of reasoning is this?

A. analogy B. testimony C. sign D. narrative