The following strategies may help overcome some of the obstacles to resolving conflict in virtual teams EXCEPT
a) don't respond immediately; read and process a message several times before responding.
b) assume that others mean well unless you have a history of difficulty with a particular member.
c) if you aren't sure what a member means in a message, ask for clarification.
d) use "I" statements rather than "you" statements, as the latter can be interpreted as accusatory.
e) take a message personally.
ANS: e
Communication & Mass Media
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When you make a generalization, you look at the details of examples, specific
cases, and occurrences and infer that what is true of them is true of the entire class they represent. Indicate whether the statement is true or false
Communication & Mass Media
Adaptation includes which of the following?
A) Physical B) Biological C) Social D) All of the above
Communication & Mass Media