Which of the following terms refers to a program during which union members are encouraged by their union to seek employment at a nonunion company and once hired, they promote unionization in the nonunion company?

The media company hired by Dunkin' Donuts to promote a new espresso beverage found that ________ accounted for a noticeable increase in sales in test markets

A) billboards B) radio advertising C) television commercials D) word-of-mouth marketing E) point-of-purchase advertising

Situational interviews focus on how an individual handled job-related circumstances in the past

Indicate whether this statement is true or false.