When allowed proper time to get to know one another and gain a thorough understanding of how to use technologies, groups that utilize some form of CMC tend to experience which of the following?
A. an increase in relational conflicts
B. an increase in tension
C. an increase in substantive conflicts
D. an increase in task conflicts
E. a decrease in task and relational conflicts
Answer: E
Communication & Mass Media
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Salient identity refers to the identity which is important in all situations, and you are always conscious of it
Indicate whether the statement is true or false.
Communication & Mass Media
All of the following are disconfirming messages except
a. interrupting the other person. b. giving ambiguous responses. c. ignoring the other person. d. using a problem-oriented approach. e. responding with clichés.
Communication & Mass Media