All of the following are good examples of independent variables EXCEPT:

Brand infringement issues become more complex when a brand is so well established that it may be considered a generic term, such as Kleenex

Indicate whether the statement is true or false

Since Victor spends part of his time on the road meeting with customers, which of the following would most likely help Victor manage his sales staff?

A) active listening principles B) videoconferencing tools C) territory management skills D) stress relief activities E) blogging capabilities