To help a customer who has become irritated, it is recommended that you try to calm the person by saying, "Don't be upset," or "You need to calm down before we can discuss the situation."

What is brand personality and what are the five traits that have been linked to it?

What will be an ideal response?

The amount of the claim of preferred stockholders in liquidation is normally equal to the market value of the preferred stock

Indicate whether the statement is true or false