As a manager, Corbin must inform his staff that all employees must now contribute more to their health insurance premiums. What advice should Corbin follow when delivering his message?
A) Avoid telling the employees the reason for the decision.
B) Use a threatening tone so that employees know that this is a serious matter.
C) Be honest and provide the important reasons for the increase in individual contributions.
D) Tell the employees to "Suck it up" and deal with the increased individual costs.
C
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An option whereby additional insurance may be purchased at various times without evidence of insurability is known as
A) waiver of premium B) payor benefit C) constructive delivery D) guaranteed insurability"
Which of the following rules must be kept in mind while framing a questionnaire?
A) Use broad and loosely defined words in the questions. B) Avoid using response bands. C) Ensure that fixed responses overlap. D) Frame hypothetical questions. E) Allow for the answer "other" in fixed-response questions.