Describe three tips or suggestions to consider when handling a conflict with someone from another culture than your own:

What will be an ideal response?

Answer (possible responses):

• Remind yourself that your culture is not the only correct one. Expect that your communication techniques will not be universally practiced, understood, or valued by those from a different culture. Humility is an important virtue here.

• Seek out someone from the same culture as the person or group with whom you are having the conflict and explore how that culture generally approaches conflicts.

• Learn communications characteristics from someone from a similar culture. Explore the specific nuances within the three channels of communication.

• Read books or other material pertaining to cross-cultural communication. See the section, To Learn More, at the end of this chapter for suggested books to read.

• Learn a new language
• Immerse yourself in another culture for an extended period of time.

Business

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