Collections of information stored electronically so that they are easy to find and retrieve are called: ____________________.

The most general skill that applies to both receiving and sending nonverbal messages is to become mindful of nonverbal messages

Indicate whether the statement is true or false.

Which of the following is true about how people perceive a person's credibility?

A. Only the person's qualifications are really important to credibility. B. Everyone sees credibility in terms of the same characteristics. C. There is no way for a communicator to develop stronger credibility. D. All of the above. E. None of the above.