One strategy to use for adapting the delivery of a presentation to an apathetic audience is to use:

Almost two of five mobile-phone users (40 percent) now use texting

Indicate whether this statement is true or false.

A functional approach to problem-solving contains all the following stages except one, which is _____

A. understanding the problem B. marshalling a range of alternatives C. assessing how the decision will be put into effect D. assessing positive consequences of alternatives E. assessing negative consequences of alternates