A functional approach to problem-solving contains all the following stages except one, which is _____

A. understanding the problem
B. marshalling a range of alternatives
C. assessing how the decision will be put into effect
D. assessing positive consequences of alternatives
E. assessing negative consequences of alternates

ANS: c

Communication & Mass Media

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Including a(n) __________ testimony in a speech is the most frequently used method to lend more credibility to any argument

a. expert b. lay c. literary d. analogous

Communication & Mass Media

These types of teams produce one-time outputs and are time-limited

A) parallel B) work C) project D) management

Communication & Mass Media