An advantage that listeners have over readers is the ease of comprehending what they hear

If management not only desires to provide its sales force with an incentive to sell but also wants control over other nonselling activities, what would be the best compensation plan?

a. a combination system b. a bonus system c. a straight salary system d. progressive commission

All of the following are accomplished by effective managers during appraisal interviews EXCEPT ________

A) asking employees how they could improve a situation B) emphasizing the positive performance aspects C) turning the interview into a win-win situation D) criticizing actions rather than the person