______ is similar to the regular decision-making process in business situations in that there is a given structure to follow.

The Federal Trade Commission (FTC) franchise rule is a rule that requires franchisors to make full presale disclosures to prospective franchisees

Indicate whether the statement is true or false

If Kelly were to consider enhancing productivity by giving greater authority to her subordinates and increasing formalization, she would be considering ________ changes

A) structural B) technological C) people D) automatic