As vice president of sales and marketing for Enterprise Global, Kala is required to give quarterly presentations to the board of directors. For these presentations, Kala prepares thoroughly and speaks from a brief outline. Kala's delivery method is best described as __________.

Accommodation means that speakers should abandon their own convictions in order to show tolerance of the audience's beliefs

Indicate whether the statement is true or false.

After her separation from Lisa, Sara has created a public statement for people who ask about the breakup and has also to come to grips with losing the relationship. Steve Duck calls this "grave-dressing," and it occurs at which point in relational de-escalation?