After her separation from Lisa, Sara has created a public statement for people who ask about the breakup and has also to come to grips with losing the relationship. Steve Duck calls this "grave-dressing," and it occurs at which point in relational de-escalation?

Which of the following does the book recommend for the use of relaxation to reduce

apprehension? A. Use relaxation techniques before the presentation but not during it. B. Use relaxation techniques during the presentation but not before it. C. Use relaxation techniques to manage the symptoms of adrenaline. D. Use relaxation techniques to increase the production of adrenaline.

Which communication scenario describes someone who is self-monitoring?

A. Leah uses sign language to communicate with her parents. B. Rani beams with happiness after being complimented on her dress. C. Julio tries to speak quietly at the office to avoid disturbing others. D. Kyle looks surprised when he wins the raffle.