Jean-Pierre, a customer care executive at Jagger Solutions, has to send a letter to a customer acknowledging herfeedback. He also has to convince her to continue using his firm's services and products
Which type of letter does Jean-Pierre have to send the customer?
a. Correspondence
b. Goodwill
c. Complaint
d. Memorandum
A
Communication & Mass Media
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The early 1960s, in American cinema, were a time when English movies, financed with American money, were very popular
Indicate whether this statement is true or false.
Communication & Mass Media
When your teacher says, "Take out pen and paper for a quiz," it is an example of what stage of conversation?
A) opening B) feedforward C) business D) closing
Communication & Mass Media