________ is a computer program developed for conducting MDS
A) MONANOVA
B) PREFMAP
C) LINMAP
D) SIMGRAF
B
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In Washington, a person licensed to act on behalf of real estate brokerage is called a/an:
A. independent licensee B. affiliated licensee C. associated licensee D. designated licensee
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The philosophy of zero defects is:
A) the result of Deming's research. B) unrealistic. C) prohibitively costly. D) an ultimate goal; in practice, 1 to 2% defects is acceptable. E) consistent with the commitment to continuous improvement.
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