The philosophy of zero defects is:
A) the result of Deming's research.
B) unrealistic.
C) prohibitively costly.
D) an ultimate goal; in practice, 1 to 2% defects is acceptable.
E) consistent with the commitment to continuous improvement.
E
Business
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A) An object B) A power C) An attitude D) An image
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A competitor analysis requires the assessment of all of the following EXCEPT the competitors' ________
A) objectives B) organizational hierarchy C) strategies D) strengths and weaknesses E) reaction patterns
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