The need for skilled employees in the United States has:
A) intensified in the service sector due to technology advancements.
B) decreased because the number of jobs requiring a college education has declined.
C) leveled off because government programs have improved skill levels of the workforce.
D) decreased due to the rising number of highly-educated immigrants in the technology field.
Answer: A
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How does total quality management (TQM) obtain objective feedback?
A. From the methods that use charts to detail causes of problems, measures of performance, or relationships between work-related variables. B. From the methods that rate behaviors in terms of a scale showing specific statements of behavior that describe different levels of performance. C. From the methods that use several statements describing each trait to produce a final score for that trait. D. From the method that lists traits and provides feedback for each trait. E. From managers, peers, and customers about the employee's personal qualities
When a business hires a person in order to advocate a position to the government, it is said to be indulging in:
A. corruption. B. campaigning. C. lobbying. D. coalescing.