________ is Microsoft's search engine

As you plan your project, you should identify what your client will receive as the final package, known as the providable.

Answer the following statement true (T) or false (F)

____________________ involves pretending-typically via phone or e-mail-to be a bank officer, potential employer, IT employee, or other trusted individual in order to get the potential victim to supply personal information.

Fill in the blank(s) with the appropriate word(s).