Because of COBRA, you can continue to remain covered by your employer's health insurance plan for no more than one year after you stop working for your employer

If the prospect says “no,” which of the following should the salesperson avoid?

A) Thank the prospect sincerely. B) Prepare the prospect to evaluate competing products. C) Review the chain of events. D) Make sure the deal is really dead. E) Display open disappointment and indicate that you would like to return later and present the proposal a second time.

A virtual team interacts by using various forms of information technology, such as e-mail and videoconferencing, but rarely or never ______.

A. cut costs B. meet face-to-face C. have management involvement D. accomplish goals