Which of the following acts as an online service that helps people and organizations share information and form connections?

A) Social media consultants
B) Social networks
C) Google
D) External communications
E) Communities of practice

B
Explanation: B) Social networks, online services that help people and organizations form connections and share information, have become a major force in both internal and external business communication in recent years.

Business

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The managed care organizations (MCOs) used the QFD process to redesign their handbook. Describe the two stages in which the focus group process was administered to obtain inputs for this QFD process

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The _____ component of attitude specifically involves tendencies to act in a certain manner

A) cognitive B) affective C) behavioral D) intellectual

Business