If you use an influence strategy that makes others want to do what you say, which influence strategy are you using?
A) Retribution approach
B) Reciprocity approach
C) Reason approach
D) Relevance approach
Answer: C
Explanation: A) Incorrect. Retribution is based on the use of threats or coercion.
B) Incorrect. Reciprocity uses bargaining or obligation to obtain compliance through exerting influence. Others may do what you want, but only out of a sense of obligation.
C) Correct. Reason is based on logical arguments or appeal to personal values. When reason succeeds, then the other person comes to agree with you; they want to do what you ask.
D) Incorrect. Relevance is not an influence strategy, but a strategy for gaining position power.
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