In general, the greater the distance between the product source and the target market, the greater the time delay for delivery and the lower the transportation cost

A production process is known to produce a particular item in such a way that 5 percent of these are defective. If two items are randomly selected as they come off the production line, what is the probability that the second item will be defective?

A) 0.05 B) 0.005 C) 0.18 D) 0.20 E) None of the above

The focus of a CRM system should be always be on enhancing the ________ experience

A) user B) designer C) customer D) manager