Respondent validation occurs when the researcher:
A. directs their questions to interactants who should know the answers.
B. uses several different forms of qualitative data.
C. works with at least two other researchers in collecting and interpreting the data.
D. asks participants to review the researcher's notes or interpretations.
E. makes observations and collects data at several different times.
Answer: D
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Dialogic theory in public relations is
A) an information monologue delivered to the public in a steady stream. B) rooted in the belief that the company is always correct. C) the withholding of information that is negative to the client. D) a practice in which there is genuine dialogue to negotiate relationships.
An organization that provides good customer service:
A. Will put the company first in most contexts B. Will always say "yes" to a customer C. Will consider the customer's needs so he or she feels understood D. B and C E. All of the above