Elizabeth was hired as a customer care executive by a telecommunication provider during a period when they were extremely short-staffed
Her employers soon realized that she was impatient, easily irritated, and lacked motivation. They even began to receive complaints about her behavior from angry customers. In hiring Elizabeth, her employers were guilty of a(n) ________.
A) admission error
B) reject error
C) accept error
D) omission error
Answer: C
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Which of the following would always be categorized as real property?
A. Peaches cultivated but not yet harvested B. Stock in a mutual water company C. Timber sold on contract but uncut D. Minerals extracted from the earth
Which of the following is a characteristic of an inside sales force?
A) It travels to make sales calls on customers in the field. B) It receives administrative backup from outside sales forces. C) It cannot sell or service accounts directly. D) It eliminates the need to have an outside sales force. E) It conducts business from an office via telephone.