In persuasive communication, the sender's task is to ________
A) inform the receiver
B) provide the reader with facts
C) remain logical and objective
D) influence the receiver's response
D
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The issue before the Court in the Burlington Northern & Santa Fe Railway Company v. White case was:
a. whether Sheila White was the right person for the track laborer tasks. b. whether Sheila White should have been granted back pay after she was disciplined for her EEOC complaint. c. whether Sheila White suffered retaliatory discrimination by her employer under Title VII of the Civil Rights Act of 1964. d. whether Sheila White was discriminated by her supervisor at Burlington Northern & Santa Fe Railway Company.
Which of the following is NOT a factor that shaped how public relations came of age in the 20th century?
A) the decline of large institutions B) heightened public awareness and media sophistication C) societal change, conflict, and confrontation D) the spread of democracy and capitalism