Carson always feels like he is "putting out fires" at work and does not get an opportunity to figure out where problems might arise before they occur. Carson is dealing with ______ change.

Fill in the blank(s) with the appropriate word(s).

Answer: reactive

Business

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What will be an ideal response?

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Effective Service Transition can significantly improve a service provider's ability to handle high volumes of what?

A. Service level requests B. Changes and Releases C. Password resets D. Incidents and Problems

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