Scenario 6.1 shows a value stream map with the picture separated into a top and bottom halves, each encircled by a dashed line. The bottom half of the picture could best be described as representing the:

Brand equity can be built by linking the brand to sources, such as channels of distribution, as well as to other brands

Indicate whether the statement is true or false

The first step at the car dealership is to negotiate the best price that you can on the car that you need

Indicate whether this statement is true or false.