With reference to a value-added chain, the beginning of the chain consists of:

If an opponent captures an unexpired service granting ticket and tries to use it they will be denied access to the corresponding service.

Indicate whether the statement is true or false.

Basic problems, such as password problems or user access, are usually handled by the ________ tier of the support process

A) top B) executive C) attorney D) first E) none of the above