Steve likes to call himself the world's biggest Star Trek fan. He insists that it is the best science fiction franchise ever. When his friend Moritz tried to tell him that Star Wars has actually made more money, Steve cut him off and said, "Don't be ridiculous." This is an example of

After working for ten hours straight in order to meet a deadline, Samuel, the team leader, noticed that all his members were mentally and physically saturated. Therefore, he asked them to temporarily leave their work and join him for some snacks in the break room. After a thirty-minute hiatus, in which the team members let off some steam and engaged in a bit of tomfoolery, they came back to their stations with their energy replenished and attacked the pending work with renewed vigor. As a result, the team completed their work on the same day and met their deadlines. Which process-leadership behavior did Samuel display?

a) Releasing tensio b) Gatekeeping c) Mediating d) Offering encouragement

The “performing” stage of a group is characterized insight and action where

words such as “we” and “us” would be used frequently. Indicate whether the statement is true or false.