When should passive voice be used in business writing?
A) When you want to de-emphasize the action or the recipient of the action
B) When you want to emphasize the bad news
C) When you want to conceal the doer of the action
D) Never
C
Business
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Which section of the ISP deals with the set of long-range strategies chosen by the IS department?
A) Overall systems needs strategies B) Mission and objectives of IS C) Informational inventory D) Conclusion
Business
Customer loyalty programs revolve around learning as much as possible about customers and their shopping behaviors so as to create a meaningful one-on-one interaction with each of them
Indicate whether the statement is true or false
Business