The adversarial relationship between the robber barons and muckrakers led to the need for hired professionals to explain to the public what industrialists had been unable to convey

Which of the following best describes job design?

A. It is the process of defining the way work will be performed and the tasks that a given job requires. B. It is the process of generating a pool of potential candidates for a job. C. It is the process of identifying suitable candidates for jobs. D. It is the technique of enabling employees to learn job-related knowledge, skills, and behavior. E. It is the technique of presenting candidates with detailed information about a job.

In the value chain model, support activities are most directly related to the production and distribution of the firm's products and services, which create value for the customer

Indicate whether the statement is true or false