Which of the following is an example of the facial management technique called neutralizing?

a. exaggerating your surprise at a birthday party you already suspected
b. covering up your own joy at your recent promotion in the presence of a friend who received bad news
c. covering up your sadness so as not to depress those around you
d. expressing happiness although you don't really feel it

c

Communication & Mass Media

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If you send a message in the most possibly clear, least ambiguous way, people will interpret the meaning of words the way you meant them to be interpreted.

a. true b. false

Communication & Mass Media

The end of the "Odessa Steps Sequence" in Battleship Potemkin fuses shots of three different statues to create a metaphor for the slumbering people waking up to fight tyranny

Indicate whether the statement is true or false

Communication & Mass Media