If you send a message in the most possibly clear, least ambiguous way, people will interpret the meaning of words the way you meant them to be interpreted.

Einar sees Alexandra every day across the room in his history class, but has never talked with

her. Einar likes the way Alexandra looks, including the way she dresses and how she wears her hair. He's even more attracted to her apparent intelligence and the way she carries herself in class discussions and in interactions with the teacher. He'd like to know more about her, so he asks one of his friends about her. Einar is probably in the preinteraction awareness stage of any relationship that might develop between himself and Alexandra and is using a passive strategy to gain information about her. Indicate whether the statement is true or false

When there is conflicting data, technical communication should:

a) gloss over opposition or contrary data. b) include the full spectrum of opinion. c) dumb down the content through simplification. d) use jargon even if it is obscure.