______ is one of the names given to the revamp of the idea of the Internet giving more emphasis to users creating, customizing, and sharing rather than just shopping

Conditional statements do not leave room for interpretation

Indicate whether this statement is true or false.

The following strategies may help overcome some of the obstacles to resolving conflict in virtual teams EXCEPT

a) don't respond immediately; read and process a message several times before responding. b) assume that others mean well unless you have a history of difficulty with a particular member. c) if you aren't sure what a member means in a message, ask for clarification. d) use "I" statements rather than "you" statements, as the latter can be interpreted as accusatory. e) take a message personally.