In recent years, many people have tried to improve their own cultural sensitivity by not using language that is offensive to people from other cultures and avoiding microaggressions (words or actions that unconsciously and unintentionally express prejudice toward another group). Discuss how heightened awareness of these issues can both help and hinder intercultural communication.
What will be an ideal response?
Answers will vary but should include the points that heightened intercultural sensitivity can raise self-awareness and awareness of generalized cultural biases and stereotypes, and avoidance of offensive language can enhance intercultural communication. On the other hand, focusing on microaggression can increase anxiety and uncertainty and can dissuade people from attempting intercultural communication for fear of unintentionally giving offense.
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